aM
adli M
1 reviews | Active since Feb 2022
13 Sept 2024, 12:58
Pathetic
Pathetic service provider. I've been calling since the 10/09/2024 because I have no Internet. Vodacom did not call octotel to activate my line which is putrid. I spoke to 7 different people since then and still have not gotten my issue resolved. Poor customer service, Pathetic etiquette and empty promises. Vodacom is still charging me for this dismal service
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Vodacom's replyOfficial
13 Sept 2024, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2024, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team