Pathetic
3rd day no reselotion from vodacom they deactivated my no " no does not exsist" if the activate my no they can phone me. I am a estate agent and my no and phone to recoeve calls are my lifeline they did not block my phone but deactivated my no. No client and buyers can get hold of me. I got a email from vodacom to call them i did and my pro leme was not reaol ed after u spoke to ismael and he confirmed my phone will be activated still nothing. Pathetic beyond comprehension. . Customer service does not exsist i was at the vodacom shop and my no is deactivated ny them aswell could not get any assistance i am loosing clients and income.
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Vodacom's replyOfficial
31 May 2019, 18:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 May 2019, 18:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,