Pathetic

I just thought I would drop you a short note to inform you that your service with regard to job *** in Umhlanga was - in a word - pathetic.<br> <br> We were initially informed that our tablet would be ready on Friday by Juanita - we sent our driver to collect - only to be dismissed and told to come back on Monday. Nice touch - no sorry - just come back on Monday.<br> <br> We discussed with Avinash who promised it would be ready on Monday.<br> <br> Well our driver went in on Monday - and guess what - it wasn't ready. Wow your service gets better and better.<br> <br> One of your staff then had a full go at our staff member claiming R600 for the service costs - only to realise that it was still under warranty.<br> <br> I have no doubt that this email will be dismissed with the same couldn't care less attitude that my staff were treated - but the beauty of this story is that all 4 of these tablets are now up for renewal and now is your time to do some guessing - do you think we will be renewing with Vodacom?<br> <br>