PATHETIC

So here it goes.

18/04/2019 I up-grade a contract of mine. I gave the guy the correct details, and address they have to send the Vodacom Partial to and number to call me on. So I waited for them to call me and tell me when my partial is on its way, no email nothing.

on the 29/04/2019 someone called me at the old address and tell me there is a partial from Vodacom. THE WRONG ADDRESS!!!!!!! I've changed it several times but apparently, they don't want to, then I have to sit with the problem for not receiving my partial. RAM can't take all the Blame for all of this, it is thanks to Vodacom that my delivery is *****ed up now, I've paid extra to receive this partial earlier, and then this happens, is it just to make money out of the customers?

I'm FED up with Vodacom, they are quick to take our money, but when it comes to service there is just no service, every time it is me that have to waste my time I DONT HAVE, to call after them and sort their mistakes out. And all they can do is to pull up their shoulders and take more money... I bet I won't be credited for their mistake, I'm just the one that needs to pay and pay and they are just greedy enough to take.