JS
Jason S
1 reviews | Active since Aug 2011
04 Feb 2019, 16:35
PATHETIC
I have called the vodacom insurance on ********** and been on hold for 30 mins TWICE.
All I require is insurance on my mobile device.
Why are you guys so pathetic!
This is why we change to MTN
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Feb 2019, 16:36 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Feb 2019, 16:36
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Feb 2019, 08:20Dear Jason,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We apologise for the high call volumes. You may email Finrite Administrators at *** to insure your device.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We apologise for the high call volumes. You may email Finrite Administrators at *** to insure your device.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Feb 2019, 08:20
Official
Dear Jason,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We apologise for the high call volumes. You may email Finrite Administrators at *** to insure your device.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We apologise for the high call volumes. You may email Finrite Administrators at *** to insure your device.
Regards,
Vodacom Consumer Website Team
Best regards,