Pathetic

So... I have app**** for a contract in December 2017... It was approved, but never received the phone, when I eventually got hold of them in late January, they did not have stock on the phone I ordered and that is why I have not received it. I requested the order to be cancelled, as I was not in for a fight.

The order was to my knowledge cancelled, as the operator said that she will phone me back as soon as it is done. Recently I found the need to get a new contract, and after numerous call after submitting an online order, I found that the previous order was never cancelled...

Now that it is eventually cancelled, I can not apply because there is a "decline contract" on my record. I will never in my life even consider Vodacom as a service provider or recommend them.

This was the worst experience of my life!