EE
Elsa E
1 reviews | Active since Jul 2017
21 Jun 2018, 09:53
Pathetic
I received data from a friend, but she sent it to my old number which i don't use anymore. i contacted Vodacom asking if there is a way of transferring the data to my new number. The consultant was of no help and just insisted that this was not possible - without provided me with a solution or anything.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Jun 2018, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jun 2018, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Jun 2018, 11:53Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Vodacom's reply22 Jun 2018, 11:53
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
EE
Elsa E's updateReviewer Update
22 Jun 2018, 14:16My query has NOT been resolved!!!!!!!!!!!!!!!!!!!!!!!!!!
EE
Elsa E's update22 Jun 2018, 14:16
Reviewer Update
My query has NOT been resolved!!!!!!!!!!!!!!!!!!!!!!!!!!
EE
Elsa E's updateReviewer Update
25 Jun 2018, 07:11I have still not been contacted by any one
EE
Elsa E's update25 Jun 2018, 07:11
Reviewer Update
I have still not been contacted by any one