SS
Shameez S
1 reviews | Active since Nov 2014
19 Mar 2018, 09:24
Pathetic!!!!!!!
My contract with vodacom has been cancelled in 2016. I am still being debited and i have called in many times for this to be sorted out and nothing has been done since november 2017. This is the reason why i left vodacom in the first place. The service is disgusting......
they have now logged another accounts query and the entire process begins from scratch. We move backwords with this people instead of forwards.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Mar 2018, 10:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Mar 2018, 10:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Mar 2018, 14:48Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Vodacom's reply22 Mar 2018, 14:48
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
SS
Shameez S's updateReviewer Update
15 Apr 2018, 08:02Hi Dominic
This query has not been finalized. I just received a statement from you reflecting a credit amount. Get this sorted out !
Like I said before there is a reason why I left vodacom....
SS
Shameez S's update15 Apr 2018, 08:02
Reviewer Update
Hi Dominic
This query has not been finalized. I just received a statement from you reflecting a credit amount. Get this sorted out !
Like I said before there is a reason why I left vodacom....