mD
mukundi D
1 reviews | Active since Jun 2009
13 Mar 2018, 15:51
Pathetic
I am still experiencing the very same problem with vodacom regarding the airtime advance I also spoke to a lady by the name of Lindi at the vodacom ceo escalation who actually promised me a call by Cob yesterday which never happened and when you call the number it's engaged but still get charged for the call. Please can you respect us as subscribers and attend to our calls
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Replies (2)
Vodacom's replyOfficial
13 Mar 2018, 16:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Mar 2018, 16:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
mD
mukundi D's updateReviewer Update
13 Mar 2018, 16:49You stated that you were going to get a consultant to call nothing has happened even now
mD
mukundi D's update13 Mar 2018, 16:49
Reviewer Update
You stated that you were going to get a consultant to call nothing has happened even now