1 reviews | Active since May 2016

19 Feb 2018, 18:07

Pathetic!!!

This is just pathetic! My problem has still not been resolved!! I had 1 email response, that needed all the info. Still no response!!!

0
Replies (4)
's update19 Feb 2018, 18:13
Reviewer Update
Waiting for a response!!!
Vodacom
Vodacom's reply20 Feb 2018, 06:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Feb 2018, 12:14
Official

Good day

Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.

Your e-mail with details has been received. We apologise for the delay.

Kind regards

Moddy

Best regards,

's update05 Mar 2018, 23:14
Reviewer Update
This is the only response!!! Automatic ones!!! Still no resolve after emails reassuring me this has been sorted!!!!