Pathetic

Very very bad after sale services. My modem contract expired a long time ago but they keep sending me a monthly invoice for a service I don't use anymore. It cost me to stop all debit orders so that Vodacom can stop charging me. I spoke to numerous consultants to help me resolving this issue, but all I hear is eish sorry sir my department can solve this I will put you through to another department and then I repeat myself all over again and get no customer satisfaction. I am so fed up that I am encouraging my colleagues, friends and family to stop using the services of Vodacom.