Pathetic

First it took them an hour on saturday to do a sim swop. Then when I wanted to log in after three hours my tablet did not want to take my fingerprint or backup password. The red crew on their helpline told me to take it back to the shop and have them hard reset my tablet. Got there and after having to listen to them hagling about what the problem is in their language they tell me they do not have a technician they will have to send it away to polokwane and they cannot tell me how long it will take. I told them they are crazy if they think i can leave the device with them. Then the guy with the dreads' attitude gets worse and tells me if i think he is crazy he cannot help me. Your staff are unprofessional , knows very little about your product and the service pathetic at least. I have 5 accounts with you and i will change it in a heartbeat when we get better coverage for mtm or cell c here.