CV
Charne V
1 reviews | Active since Feb 2015
25 Aug 2025, 20:28
Pathetic!
I moved from Rain (5G) to Vodacom Fibre, the biggest mistake of my life. How is 5G faster than Fibre?! Not a week goes by, than I don't have an issue with my fibre. The network is unreliable and shockingly slow. I spend hours waiting to speak to your *********** employers who takes hours to resolve my matter, like I have nothing else to do.
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Vodacom's replyOfficial
26 Aug 2025, 07:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2025, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team