AW
Anel W
1 reviews | Active since Mar 2020
18 May 2026, 17:23
Pathetic
Worst ever call centre Worst assistance from the call centre. 3 weeks without them assisting or phoning back on a query. 3 weeks still no activation. Agents are rude and arrogant. *LYING* about query details seems to be their top priority. They are not competant to assist people. Every single person that we dealt with to date is a 0% achiever. Pathetic place and service
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Replies (1)
Vodacom's replyOfficial
19 May 2026, 08:20 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 May 2026, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team