pathetic

This vodacom is real pathetic 18th nov 2024 they lost coverage here by me, till 22nd December 24, i had no coverage, you log service requests they dont give a damn, they refude to give SR numbers saying management will contact you via email with ref numbers & it never happens, then they tell you your account will be credited & they switch all your stuff off because you do not want to pay for non service delivery!!!!! as per contract/s. so why must i pay for something i am not receiving vodacom??? i think its time the national consumers act is brought in.