Pathethic Services from Vodacom Fibre

I had an issue from day 1 of installing my services, i do not have a big house and 1 room did not have connection, spent money and got extenders, still did not help, had to wait 7 to 14 business days for a tech, tech came in on the 30th June, friday night my box was done and had no internet the entire weekend with kids being home and I had to work from home, every single tech i have spoken to gave me different information, even a sup said she will call me back but didnt, when I called to cancel due to the bad services of only having it for 30days been told that i have to pay cancellation fees of over 13000 as it is voluntary but it is okay for vodacom to not give me services. this is a really bad service from 1 of the leading brands, do not take up Fibre with vodacom as you will have endless problems as they ping pong you through open serve and themselves