Pathethic service from online and aftersales

App**** online for a Vodacom contract on 21 Nov. Recieved confirmation via e-mail and sms that vetting was approved and that I would be contacted within 72 hours. Tried to follow up 3 days in a row. Last call to "aftersales service" I spoke an agent that again did not listen and after a lot of sighs I did not appreciate the sarcastic tone. I am sick an tired to following up all the time and explaining my query over and over again with no results! Let me know whether you want my business or not.