PATHETHIC SERVICE AND AFTERSALES SERVICE.

VODACOM HAD INITIALLY STUFFED UP MY CONTRACT ON RENEWAL AND FROM MY LAST COMPLAINT THEY FIXED THE ERROR THAT WAS DONE. I KNOW HAVE A BALANCE ON MY DATA FOR THE LAST FEW MONTHS AND INSTEAD OF CARRYING FORWARD IT FALLS AWAY. WHEN I CALLED THE CALL CENTER I WAS TOLD THAT IT IS NOT MY DATA AS IT IS A PROMOTIONAL ADD ON ITEM. THIS I FEEL UNFAIR AS IN THE FIRST PLACE VODACOM STUFFED UP MY UPGRADE DUE TO THE STAFF NOT BEING TRAINED PROPERLY AND NOW THAT I AM PAYING FOR SOMETHING I STILL GET TOLD IT IS NOT MINE.