Pathethic Service (Again)

<p>I don't know why I am so disappointed, when it is really nothing new when I don't get the service I expect. I am beyond disappointed and disgusted, but sadly, this is the service you get for the country's "top service provider" My account was softblocked on Wednesday evening (even though I am on a top up account!!) I phoned the call centre yesterday morning, but Mr Personality told me he can't (won't?) help me and I have to go to a Branch. Off I went, and even they were confused as to why I came to the branch, when it is something that they can't sort out.I was told 2 hours, and my accounts would be unlocked. The time came and went, and nothing happened. I went to another branch 5 hours later, and they did somehow successfully help. They at least knew what the problem was (migrated to the C3D system and account was subsequently blocked) They phoned customer care from their side. I got an sms to state the account has been unlocked. But no!! Nothing. Almost 15 hours later, and still my phone is not working. Then I was told it would take 2 - 24 hours (24 hours!!!!!!???? Seriously!?) What I can't understand is how my other account has already been unlocked almost immediately, yet my phone is still not working! Why is it not working, when it is part of the same account??? I so gatvol!!! Terrible terrrible terrible. So sick of excuses!! I want this sorted out, like yesterday! Will Vodacom give me credit for the amount of time I spent on their pathetic call centre number (30 minutes whithout anyone answering!!)</p>