MM
Mkhuseli M
1 reviews | Active since Jun 2022
12 Jan 2024, 11:18
Pathatic servise from Vodacom Fibre
I ordered Vocadom Fibre, apparently they are supported by Vumatel in my location. The order was done in November 2023. Vumatel came to so the installation and it was incomplete. They never came again to finish. I cancelled the order and requested the refund. Till today waiting. I said they must continue to activate the fibre. Nothing is happening
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Replies (2)
Vodacom's replyOfficial
12 Jan 2024, 12:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jan 2024, 12:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
MM
Mkhuseli M's updateReviewer Update
13 Jan 2024, 12:49The person who said will help me yesterday stll has not contacted me
MM
Mkhuseli M's update13 Jan 2024, 12:49
Reviewer Update
The person who said will help me yesterday stll has not contacted me