Patetic service

Good day<br> <br> Please note that I phoned vodacom head office last year and asked that you please cancel my month to month data as I made a mistake of pressing the wrong button i spoke to Mandy and was promised she will deactivate that system today when I phone vodacom to make sure it was done I get told that it wasn't done and I'll be liable for the extra cost. What is the use off phoning Vodacom to cancel it if you guys are not going to do so.<br> <br> Your more than welcome to pull your phone recordings and please note if an extra amount is taken off my account I will go to bank I'll stop the charges and only pay what I need to pay vodacom off the amount of R338.00<br> <br> The telephone nr in question is ***.<br> <br> Regards