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christopherliebenberg C

1 reviews | Active since Apr 2017

25 Mar 2022, 14:49

Patethic Service! Vodacom is the worst Service Provider in the world

Since my account was deleted and reinstated my additional numbers are no longer linked to the Vodacom portal, I also do not receive my statements bundled together as before, Vodacom is absolutely pathetic! I have tried phoning but am struggling to get through to this useless company! Please sort this out so I can make payment and reinstate my debit order! I have moved over to Telkom and I must say service is way better than Vodacom.

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2022, 12:47
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team