eK
elizabeth K

1 reviews | Active since Jul 2013

12 Oct 2015, 09:37

passing the buck on data supply

i have dealt with Vodacom since early July with the fact that we buy data and the data never reflect we are at a total of 19 gigs bought but we never received this,<br> i have been dealing calling time after time to the call center and non of the call center agents are at a point where they want to assist and reimburse us.<br> we are running a loss every time we have to purchase and never receive this data,<br> i have names i have reference numbers but nothing helps me to achieve what i am looking for,<br> <br> i have had it with vodacom and all its customer care agents that is so unreliability of responding<br> <br> can someone please get in touch with me regarding this poor service since July,

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2015, 10:15
Official
Hello dean1_fkz,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team