eK
elizabeth K
1 reviews | Active since Jul 2013
12 Oct 2015, 09:37
passing the buck on data supply
i have dealt with Vodacom since early July with the fact that we buy data and the data never reflect we are at a total of 19 gigs bought but we never received this,<br> i have been dealing calling time after time to the call center and non of the call center agents are at a point where they want to assist and reimburse us.<br> we are running a loss every time we have to purchase and never receive this data,<br> i have names i have reference numbers but nothing helps me to achieve what i am looking for,<br> <br> i have had it with vodacom and all its customer care agents that is so unreliability of responding<br> <br> can someone please get in touch with me regarding this poor service since July,
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Replies (1)Vodacom's replyOfficial
12 Oct 2015, 10:15Hello dean1_fkz,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply12 Oct 2015, 10:15
Official
Hello dean1_fkz,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
