TG
Tanuja G

1 reviews | Active since Jan 2017

08 May 2017, 14:33

Passing the Buck

<p>I have tried numerous times to get a response to my complaint below:</p> <p> </p> <p>"</p> <p>We went down to Vodacom world get the deal for the Sony Experia and PS4. They were out of stock, this I understand. However it was advertised that the deal was available at Incredible Connection, who had stock but could not offer us the deal because this was advertised incorrectly. So we could not get anything. This is false advertising, we especially went to Vodcom World because we know all those shops offering the deal is in one place.</p> <p>We had brought up this deal with them, and we were told they would contact us when they had stock or what is happening with the false advertising. NOTHING as per usual."</p> <p> </p> <p>I have contacted Incredible and they say this is the error of Vodacom and they can still offer this deals as this was false advertising!!</p>

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Replies (1)
Vodacom
Vodacom's reply08 May 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team