Passing the buck
My phone was blacklisted for no reason I didnt request it.I queried with MTN and they said its Vodacom,although the contract is with MTN.I queried with Vodacom and have had no response.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Clarence
We are sorry to hear about the circumstances in which your complaint has reached us.
I have logged this to our Risk Division for Urgent investigation.
Your patience is much appreciated.
Kind Regards
DL
Good Day Clarence
We are sorry to hear about the circumstances in which your complaint has reached us.
I have logged this to our Risk Division for Urgent investigation.
Your patience is much appreciated.
Kind Regards
DL
