passing the buck

I have app**** for a vodacom contract via Dion wired, i was told by Dion wired that vodacom declined me due to having a dispute on a contract, the only dispute i had was my airtime vanished from my phone which was on prepaid without making a call so i disputed it, i have a right to do so as a customer, now i am not able to get a contract and when contacting vodacom yesterday from ********** 623 i was told by vodacom that they did not decline me and i need to find out from Dion wired, now Dion wired sent me a screen shot from the vodacom system that it was declined by them, vodacom insists they are not aware of this, please request call recordings for my number for yesterday at 4pm, I need this resolved immediately