CK
Candice K

1 reviews | Active since Apr 2012

30 Mar 2015, 17:41

Passing on personal information to a third party

I keep getting called from this ***. When I answer they hang up and when I call back, as I want to be removed from their list, the call doesn't connect.<br> <br> Why is Vodacom using a Call Centre that does not abide by regulations such as the CPA or the DMASA? I have not provided permission for my details to be provided to a third party so how is this allowed?<br> <br> I want to be removed from Mondo Mobile's contact list immediately.

0
Replies (1)
Vodacom
Vodacom's reply31 Mar 2015, 14:04
Official
Hello consumerrites,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team