pass the buck no service
<p>Let me start by tell you that I am very disappointed with the level of non service I received form you astablichment when I went there on Thursday 04/05/2017 and particular from one of you Sales ladies by the name of Justine Lowry.</p> <p>My frustration being that I came to your shop to pay a premature cancelation quote last month and everybody very eager to take my money and amount of R10144</p> <p> </p> <p>As usaul Vodacom didn’t do what they were surpose to do with the settlemet and now I am being dubble billed. All I needed was some help.</p> <p> </p> <p>When I approced you shop and spoke with Justine all she was willing to do and kept on telling me is log a call, she wasn’t even interested in trying anything form her side to help me resolve this isue.</p> <p>This is the problem with big corporate companies they don’t deliver any service like your shop and then hide behind the corporate name.</p> <p> </p> <p>I have for the last 15 years being getting my upgrade and excesories from your establishment and I am due for a upgrade to a new Samsung S8 last month how ever I wanted to resolve this isue first,</p> <p>but after this lack of service I will defanitly not be coming back to your store for anything not even to buy an excesory.</p> <p>Will be posting this bad review on Hallopieter website to warn athers of your bad service and I will be making my dismay known to somebody higher up within Vodacom who will listen so they can see how bad the dealers</p> <p>are treating clients.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Coetzer,
Please note that feedback has been emailed to you.
Regards,
Cassandra
Dear Mr Coetzer,
Please note that feedback has been emailed to you.
Regards,
Cassandra
