CH
Cornelis H
1 reviews | Active since May 2018
06 Mar 2019, 11:57
partial delivery and horrible/rude/no service.
I recently upgraded and received the package, when I opened the package one of the items was not there.
I was on the phone for over 2 hours and was put through from line to line each time getting no help or information.
I will be cancelling my contract.
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Vodacom's replyOfficial
06 Mar 2019, 14:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team