SS
Sam S

1 reviews | Active since Sept 2016

10 Sept 2016, 04:57

Parthetic service

<p>I requested vodacom to prematurely cancel my contract and the send me the quotation and I paid now the are refusing to send me the settlement letter. Every time I call them they are playing hide and seek. They will them me to call contract retention. Retention will tell me to contact legal and so on. So I don't really know how this guys run business. </p>

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,