Part 3 - Revenge of the call center

The story continues from the post: taking-money-wrongfully-is-*****-in-my-books-***<br> <br> I still haven't had any communication from VC. To make matters worse, my voice mailbox isn't working so no-one can leave a message if I miss their call. When I dial 121 I get \This mboxdoes not exist. For assistance dial 111\".<br> <br> So I dial 111.<br> <br> 17 Mar<br> Ashley: Can't access my mailbox because I am on contract. Told her that I am prepaid. Put me through to contracts.<br> Lesego: Couldn't help - both systems down. Asked her to call me when they are up. She called back shortly after- told me that I'm still showing up as a contract and I need to speak to \"Legal\". Offered to put me through.<br> At this point I told her that the problem is Vodacom's, not mine, and that I would like her to speak to legal, resolve the issue and get back to me. She agreed and then put the phone down.<br> <br> Still haven't heard from her.<br> <br> Visited the VC shop on 19th, spent 45m with the consultant. He called in and I got an SMS saying that my mbox has been activated. <br> <br> Still the same message when I dial 121.<br> <br> I can't dial 111 as I've exhausted my call center allowance for the month. Emails unanswered.<br> <br> Time to move on."