Part 2 of SR- ***

Part 2 of SR ***. Previously I put up a complaint about Vodacom and the issue I reported over a month ago of weak connection and the absolute horrible service I've received since and the fact that they took R1000 off my account as opposed to just the R500 that the fibre actually costs with no sort of communication.

Needless to say after I posted on hello Peter.... I had a hello Peter representative for Vodacom phone me to ask if I had recieved a call from Vodacom which I kindly reported that I had not. The response from the rep was that Vodacom stated that they had attempted to contact me with no avail. Which is a blatant lie that I'm fami**** with as they have done and said that to me before regarding the issue(SR). No missed calls or recieved calls(I have a call log to prove that). The rep said he would speak to Vodacom and say that I was available for them to contact me...still to this day I have not had a phone call from Vodacom...instead I got an email yesterday saying that the network is up and running and that the case is closed. When I tried to respond saying the network is still weak, I got a auto response saying that there will be no further communication as the case is closed. What on earth?!??! Am I in the twilight zone?!?? Vodacom you guys are disgusting!!