Parental control feature
It has been over a year now since I have been calling you and visiting your branches regarding the removal control feature. I chose the parental control feature on your services menu wanting to see which sites or content is blocked,Only to find out thats me opting in.Theres not even a confirmation after If I would like to opt in. When I go on your on your Cavendish and Gugulethu branch ,I am told I must call customer service and vice versa. Such expensive network with bad service.
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Replies (2)
Vodacom's replyOfficial
09 Jan 2018, 06:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2018, 06:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jan 2018, 08:32Dear Pateka
Please be advised feedback has been sent to you via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,
Vodacom's reply09 Jan 2018, 08:32
Official
Dear Pateka
Please be advised feedback has been sent to you via SMS.
Have a pleasant day further!
Regards,
RJ
Best regards,