Parcel Tracking
Vodacom picked up a parcel from my office on the 12th, it was delivered to the Vodacom warehouse on the 14th. The person who signed for the parcel was Sello. Tracking No V2P ********** The person collecting took the wrong parcel ( this one got clothes in). Trying to get this parcel back is a mission. I spoke to 10 different people and everyone is looking into it, put me on hold and never gets back to me. Is someone in the warehouse wearing my clothes that why they cant send the parcel back? V2P ********** K ********** 2018-11-14 08:00:00 AM DELIVERED, RECEIVED BY SELLO.
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Replies (3)
Vodacom's replyOfficial
20 Nov 2018, 13:48 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2018, 13:48
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
20 Nov 2018, 15:31Thank you to Ashwin for calling me back.
's update20 Nov 2018, 15:31
Reviewer Update
Thank you to Ashwin for calling me back.
Vodacom's replyOfficial
21 Nov 2018, 13:57Dear Alta,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there no answer. Your package is on its way back to you and delivery should take place tomorrow or on Friday for the latest. Your tracking number for RAM is RW***8. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there no answer. Your package is on its way back to you and delivery should take place tomorrow or on Friday for the latest. Your tracking number for RAM is RW***8. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,
Vodacom's reply21 Nov 2018, 13:57
Official
Dear Alta,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there no answer. Your package is on its way back to you and delivery should take place tomorrow or on Friday for the latest. Your tracking number for RAM is RW***8. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and there no answer. Your package is on its way back to you and delivery should take place tomorrow or on Friday for the latest. Your tracking number for RAM is RW***8. Regards Ashwin Abdurahman Consumer Website Team(SA)
Best regards,