Papkuil, Northern Cape, Vodacom tower out of order

Since Thursday, the 4th of January 2024, the Vodacom tower is out of order. I have send an email to customer care and they told me I must report it with Tobi. Tobi din't have an option for tower faults. We live on a farm and this is our only communication with the outside world. Farm ******s are the number 1 crime in SA. We havevto drive 20km to get a signal. We have business to do and we cannot do that, we are losing money by the minute. I have reported it at Vodacom North Cape Mall, Kimberley and they said they cannot help us, but they do have a vodacom whatsapp group thst he is going to put it on. U have again send an email to customer care, media, srm and joshooshameel, I don't now who thst is but I got the email from google. There was someone at the tower for nit even 5minutes and then they left and never returned. My daughter-in-law reported it at the customer care line and the lady speaking to her, was so rude and I don't now if they had taken the complaint.