Pain

<p>I called Vodacom yesterday afternoon to report a lost phone. The consultant advices that she won't be able to block the phone because the account is in arrears. This came as a shock to me because Vodacom made a successful debit at the end of March. As a result, strangers are making use of my phone and my SIM. I advised the consultant to put me through to her manager and she said he'd get back to me. It's been 24 hours now. My phone is still blocked.</p>