Paid vodacom contract for full 25 months without missing, now they dont want to cancel our lapsed contract

Good day,

Please be advised that paid your outstanding arrears of R490 as per the conversations with vodacom when i requested that my account my br closed with immediate effect, but later on u deduct another R490.

I dont understand why u double charge me, infact I don't understand why you forcing me to be your customer even though my contract with you has lapsed in January 2023 and I also paid the arrears you were complaining about it was paid after you forced me to pay.

Vodacom wants me to incase extra cost on purpose. Why is it sk hard for vodacom to cancel my lapsed account t with you,

Phoned vodacom and sent email countless times, which I will also send a thread of when I get to work Tuesday, requesting that my account be cancelled even went as far as going going directly to vodacom but I did not get assisted all they did was to he'll me I much pay R490 and after 4 hours I must call vodacom cancelation *** to cancel but I was still not assisted, all his ag my expense, I phoned vodacom Thursday to request that my contract is cenxelled with immediate effect ***, the lady Ms Amahle frm Retension who assisted said ok it is done and I will get and sms and an email shortly, Only an email was received thag stated my account will be cancelled on the 31/05/2030 and i will responsible for any extra costs,

I don't need this stress, I paid vodacom 24 months straight without giving them problem, no statement, no calls nothing frmm vodacom as I was their client but now they are harassing me taking every cent I make for my kids to survive throughout the month, I paid every amount they wanted but did not deraev because I want out, This is day light *******. Can anyone please assist me, j want to cancel this account VODACOM DONT FORCE ME TO BE YOUR CLIENT, AND STOP MILKING ME OUT OF MY MONEY, I CANT AFFORD YOU ANYMORE, I SUPPORT 3 HOUSEHOLD AND I AM CUTTING DOWN ON UNNECESSARY EXPENSES. PLS CANCEL WITH IMMEDIATE EFFECT. thanks you,