Paid Vodacom 2 months ago still not rectified the payment affecting credit score

Hi all

I have complained on email to Vodacom on numerous occasions my efforts was fruitless.

I have called more than 20 times your call centers this also to be a waste of my time.

I have went in to the branch (cape gate vodacom shop Western cape) to show them the invoice where I paid a month earlier this didn't habe any ripple effect.

I have complained to the manager in charge where she promised to be kept in the loop 2 weeks ago again this was not done.

I called again today only to be told "your details was sent to head office and no feedback was given that means the issue is sorted out" and again promised to be contacted back this again didn't happen.

I have provided proof of payment Via all channels available to man kind to Vodacom and this has kept on failing.

I have complained on hellopeter so many times and this also has proven to be fruitless.

I hope you Vodacom send me summons as I am very tired of complaining with zero results being made.

I asked so many times for a PAID UP LETTER that has not been provided for 2 monthes now this is 60 days this is 1440 hours no one could help.

I can honestly now say complaing on hellopeter also doesn't help Vodacom just doesn't care.