ES
Edward S

1 reviews | Active since Feb 2018

26 Feb 2018, 09:42

Paid up letter - Vodacom useless

I have been requesting a paid up letter since last week, they keep on sending me to different departments and different numbers, I must have phoned all of the 082 19 different numbers and no one seems to be able to help me with a confirmation of a paid up letter. Does it take a year to type that out?

0
Replies (1)
Vodacom
Vodacom's reply26 Feb 2018, 09:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team