MM
Mahlogonolo M
1 reviews | Active since Mar 2018
28 Jul 2020, 11:58
Paid up Letter Troubles
I closed my cellphone contract in 2018, requested for a paid up letter but till this day, I get invoices for a product or service I dont have. Its truly inconveniencing! Please assist with a an account closed and paid up letter
Thank You
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Replies (1)
Vodacom's replyOfficial
28 Jul 2020, 14:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 14:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team