Paid Up letter that took long to be issued

Item: Vodacom
Rating: 2
Author: Moleboheng T

I am happy that my problem was resolved ,but my concern is why Vodacom for a complaint to be resolved one has to write to HelloPeter?This whole experiencemakes me sceptical to take any cellphone contract from now on.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Aug 2024, 14:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Aug 2024, 14:43

Official