Paid up letter still waiting for my call

Item: Vodacom
Rating: 1
Author: Sheena C

Made a complaint, I received one phone call where they said they would get back to me in a few minutes time and it's a day later and no call back

Helpful (0)

Replies (1)

Vodacom's replyOfficial

13 Dec 2018, 17:29

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply13 Dec 2018, 17:29

Official