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Ciska V

1 reviews | Active since Dec 2023

20 Dec 2023, 10:45

Paid up letter not received

I require a paid up letter from Vodacom. I have been told that I will receive it within 72 hours and it has been 20 days now. Please assist urgently.

0
Replies (5)
Vodacom
Vodacom's reply20 Dec 2023, 12:07
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 

CV
Ciska V's update20 Dec 2023, 15:36
Reviewer Update
Just received a paid up letter. Not even my account. Assist urgently. Very poor performance
CV
Ciska V's update20 Dec 2023, 16:36
Reviewer Update
Ref I***-5
CV
Ciska V's update21 Dec 2023, 09:16
Reviewer Update
Still no response from Vodacom. It has been 3 weeks now from request for paid up letter.
CV
Ciska V's update22 Dec 2023, 08:16
Reviewer Update
Should have received the letter a long time ago. Still no letter. I need this letter urgently by 12 o'clock.