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Phumzile M

1 reviews | Active since Nov 2012

07 Sept 2021, 11:01

Paid Up letter

i have paid my account on the 21.10.2020, but that amount is still showing on ITC, can someone urgently assist with Paid up letter- i paid R2 402.65, tax invoiceIN0460T***

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Replies (2)
Vodacom
Vodacom's reply07 Sept 2021, 14:06
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
PM
Phumzile M's update21 Sept 2021, 07:52
Reviewer Update
Hi Vodacom,
i have been sending emails to ***, and no one has called me, to rectify this, i have paid that amount last year on the 21.10.2020, and i have the proof, can someone give me my paid up letter, and update my details on ITC as the account has been paid.

I am very upset with this,
My details are,
Account number : I***
Phumzile Charlotte Mlotshwa