AG
Anzelle G
1 reviews | Active since Aug 2020
18 Aug 2020, 13:35
Paid up letter?
Hey hey this is a complain of asking more than 3 weeks for a paid up letter and every time the person say it is pending. Can someone tell me what I need to do more the contract is paid up and is canceled how is this fair?
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Vodacom's replyOfficial
18 Aug 2020, 14:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Aug 2020, 14:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team