MR
Marupeng R
1 reviews | Active since Mar 2017
04 Sept 2020, 16:24
Paid up letter
I paid off my account in March 2020. I have been calling the contact centre asking for a paid up letter. They always promise to send it within 48 hours. It has been 7 months. It looks bad on my credit record
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Replies (2)
Vodacom's replyOfficial
05 Sept 2020, 11:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Sept 2020, 11:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Marupeng R's updateReviewer Update
07 Sept 2020, 16:40Thank you. I received a call earlier. I also received the paid up letter.
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Marupeng R's update07 Sept 2020, 16:40
Reviewer Update
Thank you. I received a call earlier. I also received the paid up letter.