KD
Khwezi D
1 reviews | Active since May 2021
05 May 2021, 09:39
Paid up letter
I am struggling to get a paid up letter from my previous contract which i took on 2016, I only had 2 years contract which ended in 2018, now it still appearing in my credit score. The consultant promised to send it within 48 hours
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
05 May 2021, 10:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 May 2021, 10:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KD
Khwezi D's updateReviewer Update
10 May 2021, 11:05Good Morning, They are 2 accounts, Please attend the account number : I***.
not the recent account. It has not been resolved.
not the recent account. It has not been resolved.
KD
Khwezi D's update10 May 2021, 11:05
Reviewer Update
Good Morning, They are 2 accounts, Please attend the account number : I***.
not the recent account. It has not been resolved.
not the recent account. It has not been resolved.
KD
Khwezi D's updateReviewer Update
10 May 2021, 11:10You have not resolved my issue!!!!
KD
Khwezi D's update10 May 2021, 11:10
Reviewer Update
You have not resolved my issue!!!!
KD
Khwezi D's updateReviewer Update
10 May 2021, 11:26Oh wait, Did you check the contract number??
KD
Khwezi D's update10 May 2021, 11:26
Reviewer Update
Oh wait, Did you check the contract number??