MT
Masechaba T
1 reviews | Active since May 2026
25 May 2026, 13:44
Paid up letter
Vodacom, I’m truly disgusted by your lack of transparency and accountability from this company. On the 30th of April I did a premature cancellation, paid everything quoted and submitted via email. Yet I can’t receive my paid up letter, I have logged service queries on the 5th until 15th no response. Later I decided to call the customer service multiple times then to be told another new quote was generated on the 5th of may. Now I have an outstanding balance of a contract that has ended, saying they took time to process my cancellation. No response has been provided, I want my paid up letter as per agreement. No service request has been provided.
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Masechaba T's updateReviewer Update
25 May 2026, 18:01No I’m honestly tired, it’s been 25 days that I have been attending this case. I no longer have patience, as no one from the billing, cancellation, subscriber departments want to take responsibility or want to resolve my case. Two consultants have logged service requests yet still no assistance? Please do justice by me.
MT
Masechaba T's update25 May 2026, 18:01
Reviewer Update
No I’m honestly tired, it’s been 25 days that I have been attending this case. I no longer have patience, as no one from the billing, cancellation, subscriber departments want to take responsibility or want to resolve my case. Two consultants have logged service requests yet still no assistance? Please do justice by me.