SM
Sabelo M
1 reviews | Active since Mar 2020
21 Jul 2021, 10:54
Paid-up letter
Hi I have been phoning asking Vodacome to update my contract to closed and most impotently to send me a paid up letter. they keep telling me it will take 24-45hr for it to be emailed to me, but till today I have no joy, I can not even apply for anything else now.
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Vodacom's replyOfficial
21 Jul 2021, 14:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Jul 2021, 14:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team