FJ
Faziela J
1 reviews | Active since May 2021
04 May 2021, 19:57
Paid up letter
My husband and I have requested a paid up letter from Vodacom last month already. We have made numerous follow up calls to the call centre and dealt with *********** rude staff. This account was paid up 2 years ago and still its listed on Itc! We demand this letter to be sent to with immediate effect... Pathetic service received from pathetic staff from a pathetic company
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Replies (2)
Vodacom's replyOfficial
05 May 2021, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 May 2021, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FJ
Faziela J's updateReviewer Update
05 May 2021, 20:58Still no call was received. This matter is extremely urgent.
Like I said pathetic service
Like I said pathetic service
FJ
Faziela J's update05 May 2021, 20:58
Reviewer Update
Still no call was received. This matter is extremely urgent.
Like I said pathetic service
Like I said pathetic service